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  1. I1.00R1
  2.  
  3. SOFTWARE PROBLEM REPORT
  4.  
  5.     Most applications are likely to have a few glitches in them, because sometimes those things get past the programmer and beta testers.  No programmer or group of beta testers due things in exactly the same way or are able to use every piece of hardware and software configuration possible.  Therefore should you run into a problem (example: A System Error) or something that you do not expect please use this form to report your catch to us.
  6.  
  7.     When reporting glitches to us please make sure your descriptions of the problem are complete as possible.  For example: It bombs only on a Macintosh Plus with System 6.04 and Finder 6.1 with (BLANK) Inits active when I try to do such and such.   I have repeated it three times and the problem is consistent.  Many times we can not duplicate a specific problem because we do not know exactly what it takes to cause the problem.  You can help us help you by being very specific about the problem, the equipment, and any software that may be currently active.  If there is something that makes your equipment unique, please list that also.
  8.  
  9. ____Software Problem                                                                                                                                                                ____Documentation Problem
  10.  
  11. Date(of problem)                            /                        /                             Name                                        
  12. Address                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
  13. Electronic Mail?                                                                                                                                                              Your ID                                                                                                                                                                                                                         
  14.  
  15. Programs running at the same time________________________________
  16. ____RAM disk  ____Disk Cashe  ____Other (Describe)________________
  17. Macintosh____________________________ RAM ___________________
  18. ___External Drive  ____ Hard Drive  TYPE?_________________________
  19. Other Devices Connected:_______________________________________
  20.  
  21. System Version (or creation date from get info)_______________________
  22. Finder Version (or creation date from get info)________________________
  23.  
  24. ___System Error                                                                                                                            Error Message:
  25. ___Recoverable Error 
  26. ___System Freezes
  27. ___Error#                                                                                                                                                                            Error Message:
  28.  
  29. Describe as completely as you can the problem:
  30. ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________RETURN THIS FORM TO:
  31. SOFTWARE DESIGN, QUALITY ASSURANCE, P.O. BOX 65352, WEST DES MOINES, IA, 50265
  32.